Conditions

 

Our advertised prices include

IVA / VAT 21%

Unlimited Mileage

24 hour breakdown cover

Aditional driver

C.D.W insurance, without bond for drivers of 23 years up to 70 years having held a driving license for a minimum of 2 years.

 

Insurance exclusions

- Puncture, tyre damage or damage to wheel rims

- Loss or damage of car keys

- Mirrors and window damage

- Refuelling the vehicle with the incorrect fuel

- Damage to the underside of the vehicle. The sills beneath the doors and the clutch is not covered by the insurance.

- Any traffic fines incurred

- Reckless driving under the influence of alcohol or drugs

We will require the number of a Credit Card (Visa or Mastercard) at the start of the rental to cover any cost incurred.

If you don't have a credit card we will request you an excess from 300 euros.

 

 

Optional insurace cover

Optional Insurance 1 cover tyres 5€/day.

Optional Insurace 2 cover tyres, wheels, glass and mirrors, car keys and incorrect fuelling 8€/day

No additional insurance is available to cover damge to underside of the vehicle, sills beneath the doors and the clutch.

 

Fuel policy

The car must be returned with the same amount of fuel as delivered

 

Deliveries to the Airport

Deliveries to the airport are free from 9.00h to 21.00h.

 

Extras

- Baby seats Group I (from 9kgs until 18kgs) 3€/day VAT included

- Booster cushions Group II and III (from 15kgs until 36kgs) 3€/day VAT included

- Baby seats Group 0 0+ (newborn to 9kgs) 3€/day (please request information)

- Deliveries and collections for flights between 21.00h and 9.00h incur a supplement of 25€.

- Deliveries or collections outside the zones of Mahón, Es castell or Sant Lluís incur a supplement of 28€ and deliveries or collectins zone Ciutadella 30€.

- Traffic fine management and others managements: 25€. This fee will be charged if you receive a traffic ticket during your rental, this fee does not pay the fine.

 

Methods of payment

To confirm your reservation Autos 21 rent a car require a deposit of 25% payable by credit card (Visa or Mastercard). The balance will be payable upon collection of the vehicle in cash or by credit card (Visa or Mastercard).

If you need an invoice Autos 21 will require the company name and details to be invoiced before arrival

 

Cancelation policy

Reservations cancelled 10 or more days before the start of the rental will incur an administration charge of 10% of the total rental, minimum 10 euros.

Reservations cancelled between 9 and 2 days before the start of the rental will incur an andministration charge of 20% of the total rental, minimum 10 euros.

Reservations cancelled 1 day before or on the day of rental will be charge 25% at the full rental price.

No refounds are made once rental has started

 

 

* The makes and model of cars shown on our site are examples of groups only and maybe substituted for other makes or models in the group reserved. No guarantees are available for make, model, colour, petrol or diesel engines.